Privacy and Security
Silvermine Arts Center respects and is committed to protecting your privacy. We may collect personally identifiable information when you visit our site. Doing this will allow us to automatically receive and record information on your server logs from your browser including your IP address, cookie information and the page(s) you visited. We will only use this information in the aggregate for understanding the effectiveness of our site and what areas are of most interest to our patrons. We will not sell your personally identifiable information to anyone.
Any payments or donations made through our website, and all personal information used to complete these transactions, are completely safe and secure. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet. Silvermine Arts Center will not hold any credit card information.
Refunds/Shipping and Delivery Policy
As all items sold in our gift shop are unique and handcrafted, and the artists are paid for their work upon order, all sales are final and there are NO REFUNDS or exchanges.
We will, however, insure all shipped items, so any item damaged in shipping will, of course, be replaced by a similar item.
Your items will be shipped within two days of purchase. We will determine the most efficient shipping carrier for your order. The carriers that may be used are: U.S. Postal Service (USPS), United Parcel Service (UPS) or FedEx. Sorry, but we cannot ship to P.O. Boxes.
If you require express or 2 day shipping, please call (203) 966-9700 ext. 20 for charges.
Please note: Out of state orders will not be charged sales tax. In state orders will be charged 6.35% sales tax.